Emprise HealthTech worked with the client to uncover the metrics and key performance indicators (KPIs) that mattered most for the group's goals and built custom dashboards with customer specific KPIs for all three levels of stakeholders to provide owners, management, and staff complete and real-time visibility across and within all practices. Emprise also integrated disparate systems, including extracting financial data from 16 different PMS systems to import into their ERP software that allowed down to the penny GAAP accounting.
To address efficiency challenges, Emprise created more streamlined scheduling templates to maximize daily visits. Automations were created for upselling services to drive new revenue streams. In addition, process improvements were made using automations and workflows to maximize patient payments.
During the engagement, Emprise discovered critical security liabilities and implemented solutions to mitigate risk and protect the client going forward.
Through the new-found visibility, the group's owners, management, and staff were able to align on a roadmap of improvements that increased the group valuation by 35%
Daily visits increased by 20%
Collections grew by 600%
The client was more secure, confident in their metrics and growth potential, and prepared for potential future transactions